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1. Definitions.
1.1 "Customer" means the persons, entity or agents and
authorized representatives accepting this agreement.
1.2 "Content" means all text, pictures, sound, graphics, video,
links, and other data stored by Customer on HOSTRIC Hosting's
server computers.
1.3 "Website" means pages presenting the Content stored by
Customer on HOSTRIC Hosting's server computers.
1.4 "User" means users of Customer's Website.
1.5 "User Content" means all text, pictures, sound, graphics,
video, links, and other data stored by Users on HOSTRIC
Hosting's server computers.
1.6 "Confidential Information" means information that Customer
takes reasonable steps to maintain in confidence and identifies
in writing to HOSTRIC Hosting as confidential.
2. Web Hosting.
2.1 Hosting. HOSTRIC Hosting will provide dedicated or shared
server computers, as specified in Exhibit A, with an Internet
address for storage and access of Content, User Content, and the
Website. The Website, Content, and User Content must be
"server-ready." HOSTRIC Hosting will provide bandwidth and
storage as specified in Exhibit A. If Customer requires
additional bandwidth or storage, HOSTRIC Hosting will negotiate
in good faith to amend this Agreement unless HOSTRIC Hosting's
server computers cannot accommodate the requested bandwidth or
storage.
2.2 Website Backup. HOSTRIC Hosting will backup the Website in a
commercially reasonable manner. However, HOSTRIC Hosting is not
responsible for lost Content or lost User Content. Website
backups will be stored by HOSTRIC Hosting for no longer than 14
days. HOSTRIC Hosting will provide, at Customer's expense, an
electronic copy of the backup Website to Customer upon written
request by Customer. Backups are intended for disaster recovery,
not the restoration of individual files.
2.3 Server Logs. As requested by Customer, HOSTRIC Hosting will
deliver to Customer in electronic form the Server Log of Website
activity. Customer will be entitled to one month of log storage
free of charge. HOSTRIC Hosting may, at its option, charge a fee
to Customer for additional space required to store oversized
logs.
2.4 Standards. HOSTRIC Hosting's services will conform to the
following:
2.4.1 Availability of Website. HOSTRIC Hosting will provide
hosting services for the Website that meet reasonable commercial
standards for, among other matters, packet loss, accessibility,
latency, availability, and throughput.
2.4.2 Security. HOSTRIC Hosting will take commercially
reasonable steps to prevent unauthorized access to the Website,
Content, User Content, and Confidential Information stored on
HOSTRIC Hosting's server computers.
2.4.3 Server/Network Computer Outages. HOSTRIC Hosting will
employ best efforts in providing advance notice to Customer of
scheduled server computer/network outages.
2.4.4 Disclaimers. HOSTRIC Hosting provides no equipment,
software, or communication connections to Customer. HOSTRIC
Hosting makes no representations, warranties or assurances that
the Customer's equipment, software, and communication
connections will be compatible with HOSTRIC Hosting's hardware
and service.
3. Ownership of Content. All Content and User Content stored by
Customer on HOSTRIC Hosting's server computers shall at all
times remain the property of Customer. Customer grants to
HOSTRIC Hosting a non-exclusive, worldwide license to the
Content and User Content only to the extent necessary for
HOSTRIC Hosting to host the Website.
4. Content Control.
4.1 Lawful Purpose. Customer will only use HOSTRIC Hosting's
hardware and services for lawful purposes and Customer will not
store or provide any Content or User Content or link to any
material that violates foreign, federal, state or local law, the
Terms of Service of Exhibit B and any modifications thereof,
HOSTRIC Hosting's posted Acceptable Use Policy, or any other
HOSTRIC Hosting policy.
4.2 Remedy for Violation. Should HOSTRIC Hosting become aware
that Customer has violated Part 4.1, HOSTRIC Hosting may, at its
option, remove the Content or User Content in violation,
immediately terminate hosting Customer's Website under Part 6.3,
and/or notify authorities. If hosting is terminated, HOSTRIC
Hosting may, in its sole discretion, reinstate hosting upon
adequate showing of Customer's right to use the Content or User
Content.
5. Payments.
5.1 Fees. Customer shall pay fees agreed upon during account
signup. HOSTRIC Hosting will invoice monthly (unless otherwise
agreed in writing), and payment is due fourteen (14) days from
invoicing. In the case of credit card payments HOSTRIC Hosting
will automatically charge Customer Credit Card on file all fees
associated with the account on the due date. HOSTRIC Hosting
may, at its option, charge a $25 monthly fee for late or no payments.
5.2 Returned Checks and Declined Credit Cards may incur a fee.
5.3 Account Updates. It is the responsibility of the customer to
maintain accurate billing information with HOSTRIC Hosting. This
may include updated credit card information, email address and
mailing address.
5.4 Taxes. Customer is solely liable for any taxes or fees
payable for products or services sold by Customer on the
Website.
6. Term and Termination.
6.1 Term. The initial term is agreed upon during account signup.
After the initial term, this Agreement will automatically renew
on a month-to-month or quarter-to-quarter or
semi-annual-to-semi-annual or annual-to-annual what ever initial
terms basis, until terminated.
6.2 Termination by Customer. During the initial term, Customer
may terminate this Agreement upon the material breach of HOSTRIC
Hosting, if such material breach remains uncured for thirty (30)
days following written notice to HOSTRIC Hosting. This cure
period shall be extended by delay caused by events beyond the
control of HOSTRIC Hosting including, but not limited to,
natural disasters, governmental prohibitions or regulations,
viruses that did not result from the acts or omissions of
HOSTRIC Hosting, or technical faults of HOSTRIC Hosting's
service providers or vendors. After the initial term, Customer
may terminate this Agreement upon thirty (30) days written
notice to HOSTRIC Hosting.
6.3 Termination by HOSTRIC Hosting. HOSTRIC Hosting may
immediately terminate this Agreement for cause at any time
without penalty. Causes justifying immediate termination
include, but are not limited to: violation of any foreign,
federal, state, or local law; non-payment of fees due under Part
5 of this Agreement; breach of this Agreement; violation of the
Terms of Service and any written modifications thereof; and
violation of any other HOSTRIC Hosting policy. HOSTRIC Hosting
may terminate this Agreement without cause at any time upon
thirty (30) days written notice to Customer.
7. DISCLAIMER OF WARRANTIES. EXCEPT AS EXPRESSLY PROVIDED
HEREIN, HOSTRIC HOSTING, AND ITS OWNERS, EMPLOYEES, AFFILIATES,
AGENTS, VENDORS, AND THE LIKE, MAKE NO WARRANTY IN CONNECTION
WITH HOSTRIC HOSTING'S HARDWARE OR SERVICES, WHETHER WRITTEN OR
ORAL, STATUTORY, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION THE WARRANTIES OF TITLE, NON-INGRINGEMENT,
MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.
8. LIMITATION OF LIABILITY. HOSTRIC HOSTING, ITS OWNERS,
EMPLOYEES, AFFILIATES, AGENTS, VENDORS, AND THE LIKE SHALL NOT
BE LIABLE FOR ANY LOST PROFITS, LOST BUSINESS, LOST DATA OR
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
THAT RESULT FROM THE USE OR INABILITY TO USE HOSTRIC HOSTING'S
HARDWARE OR SERVICES. CUSTOMER AGREES THAT IT'S SOLE AND
EXCLUSIVE REMEDY SHALL BE RETURN OR REDUCTION OF FEES PAYABLE TO
HOSTRIC HOSTING.
9. Customer Indemnity. Customer shall defend HOSTRIC Hosting
against any third party claim, action, suit or proceeding
arising as a result of Customer's use HOSTRIC Hosting's hardware
or services and indemnify HOSTRIC Hosting for all losses,
damages, expenses, and costs incurred by HOSTRIC Hosting as a
result of a final judgment entered against HOSTRIC Hosting in
any such claim, action, suit or proceeding.
10. General Provisions.
10.1 Governing Law. This Agreement will be governed and
construed in accordance with the laws of the State of Massachusetts.
Both parties agree to submit to personal jurisdiction in Massachusetts
and further agree that any cause of action arising under this
Agreement will be brought in a court in Massachusetts.
10.2 Severability and Waiver. If any provision of this Agreement
is held invalid or unenforceable for any reason, the remaining
provisions will continue in full force without being impaired or
invalidated in any way. The waiver by either party of a breach
of any provision of this Agreement will not operate or be
interpreted as a waiver of any other or subsequent breach.
10.3 Relationship of Parties. No agency, partnership, joint
venture, or employment relationship is created by this Agreement
and neither party has the power to bind the other party.
10.4 Attorneys Fees and Costs. In the event that any legal
action becomes necessary to enforce or interpret the terms of
this Agreement, the prevailing party shall be entitled, in
addition to its court costs, to such reasonable attorneys' fees,
expert witness fees and legal expenses as may be fixed by a
court of competent jurisdiction.
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